Notes on websites, hosting, and running a small business online.
A short, practical guide to writing a brief that gets you a website you are happy with - without endless revision rounds, surprise invoices, or a finished site that misses the point.
Hiding your prices feels safe. Usually it just filters out the wrong people - and the right ones too. Here is how to handle pricing on a small business website without losing leads.
A surprising number of business owners do not actually own their own website. Here is how that happens, why it matters, and the questions to ask before you hand anyone money.
Slow websites do not just annoy visitors. They quietly bleed enquiries every day. Here is what speed actually means for a small business site, and how to know if yours is hurting you.
Every small business website starts clean and slowly fills up with banners, popups, plugins, and out-of-date pages. Here is why that happens and how to stop it without rebuilding.
Most small business websites in the same industry look almost identical. That is not safe - it is invisible. Here is how to stand out without doing anything weird.
Why I left enterprise platform engineering to build websites for small businesses - and why those websites come with one phone number, not an account team.
Occasional notes on websites, hosting, and running a small business online - no spam.